DevOps Engineer
Congo Brands · Louisville, KY · 01/2026 — Present
Owned 100+ integrated enterprise applications and the primary production
environment. Built and scaled enterprise ticketing systems across multiple
departments; administered SSO, Azure integrations, and SharePoint; served
as technical lead for architecture, migrations, and platform redesigns;
delivering in-house Power Apps and AI tooling aligned to business needs.
Business Application Specialist
Congo Brands · Louisville, KY · 08/2024 — 01/2026
Streamlined application workflows for accessibility, reliability, and
efficiency. Partnered cross-functionally to deliver scalable solutions, led
system migrations and tool consolidations, and directed divestiture
technology for the 3D Energy and Alani Nu brands.
IT Support Specialist
Congo Brands · Louisville, KY · 09/2023 — 08/2024
Delivered end-to-end hardware, software, and access support on a lean
two-person team across a 1,000+ employee environment. Contributed to the
design and rollout of IT tools and procedures, and automated new-hire
onboarding for Day 1 readiness.
IT System Analyst
MCMTSG · Louisville, KY · 10/2022 — 09/2023
Promoted from IT Support to System Analyst and direct point of contact for
the largest regional client — user troubleshooting, asset management,
customer service, and long-term projects, completing 50+ tickets daily.
Production Team Lead
Ford Motor Company · Louisville, KY · 05/2015 — 10/2022
Peer-selected team lead who trained across 25+ positions for maximum
flexibility, coordinating staff, repairs, and timecard accuracy.
Assembly Team Lead
General Electric · Louisville, KY · 08/2013 — 05/2015
Led 20+ employees on product quality; member of the Industrial Athlete
Program and Political Action Committee; Roundtable Representative bridging
management and union employees for continuous improvement.
Supervisor
UPS · Louisville, KY · 06/2003 — 05/2013
Responsible for the safety and record accuracy of 12–23 employees, and
accountable for the production and sorting of 100,000 packages nightly in a
fast-paced, high-pressure environment.